Cross Valley Federal Credit Union

Testimonials

Cross Valley FCU takes great pride in our membership and knowing you feel the same means the world to us.

Here are some testimonials showing how our members feel about their credit union. Cross Valley FCU loves to hear comments from our members. Do you have a story or experience to share? Please let us know!

"My family and I have been members for many years, and we absolutely love Cross Valley Federal Credit Union. We get treated like we are members of the family. Everyone is so friendly and easy to work with. They really make sure that things run smoothly, from the day to day transactions, to our home equity loan and auto loans. And our daughter loves being a part of the Scottie Saver program. We have always been 100% thrilled with the service at Cross Valley!" – Frankie Warren Magic 93's "Frankie in the Morning Show".

"Cross Valley FCU employees are always friendly and courteous regardless of which branch I visit. I always feel as though I’m dealing with a friend, and this is very important to me. Whether seeking a loan for a new car or remodeling project, the employees are always informed and I know they are doing what’s best for me. When my credit card was compromised, I was devastated, but the credit union branch manager handling the account really gave me a peace of mind and stopped the illegal transactions. She worked hard to turn a negative experience into a positive one for me and my family. I will never forget her or what she did for me. To all the employees I deal with, thank you for being friendly and always professional."– Arlene T.

"As members of Cross Valley Federal Credit Union for over 15 years, we have taken advantage of the many programs offered. We have several accounts with the credit union and utilize their financial services. The Cross Valley is very involved in the financial education of children with their Scottie Saver and E.S.P. programs. They also hold fun events such as Youth Day and the Christmas Party. Our kids look forward to those every year! We are grateful they have taught our Boy Scouts and Girl Scouts about financial literacy with tours and events as well. The credit union seems to work year-round to serve their members as well as the community!"– Jason, Colleen, Eva, & Eli, K.

"We had a loan through Cross Valley FCU. It was so easy to make payments and all the member service representatives we ever had to call were so helpful and very kind. They made the process so easy. Definitely a great company to work with. Thank you."–Tami R.

"As a recent retiree withe 30+ years of experience as a teller in a local bank, I'm pleased to say that CVFCU is my "financial institution of choice". The staff at my particular branch is always helpful, smiling, and ready to help me with whatever questions I may have. It’s not the building, it’s the people, and that’s how I feel about Cross Valley FCU!"– David A.